How do I buy cryptocurrency?
Ensure you have sufficient fiat funds in your connected fiat eWallet.
Click on ‘Buy’, select the currency USD / EURO / GBP and enter the amount you wish to buy, you will be shown how much cryptocurrency you can buy with the amount you have entered.
You can also select ‘Max’ which will automatically calculate and display the maximum amount you can buy in your chosen fiat currency given your current fiat balance.
Click continue and enter the 2FA 6 digit code.
You will then be shown a ‘Buy Order Preview Screen’
Here the price is held for 10 seconds, after which your trade will expire and you will have to go back and complete the trade again in order to get an updated price.
Click ‘Buy now’ and your buy order will be received.
The status of the transaction can be viewed in the ‘Transactions’ section.
How long does a buy order take to complete?
Usually purchase orders are instant.
However, there may be some circumstances whereby the purchase order is held in ‘pending’ for internal review by our transaction monitoring team before the order can be executed. In this case, you will see ‘Pending’ in the ‘Transaction’ view.
As Coin Rivet partners with various payment providers in different geographic regions, the timing will vary according to your location and the payment method used.
What is the minimum amount of cryptocurrency I can buy?
The minimum amount of cryptocurrency you can purchase are shown below:
Can I cancel a confirmed buy order?
No, unfortunately, you are not able to cancel a confirmed buy trade, all confirmed buys on Coin Rivet are final.
Before any buy trade is processed, you will always receive a ‘Buy order preview’ screen, to ensure you are comfortable with the amount and timing of your order. Only click ‘Buy now’ once you are sure you want the buy order to be processed, as described in the buy order preview confirmation screen.
Why is my buy order in ‘Pending”?
Usually purchase orders are instant.
However, there may be some circumstances whereby the buy order is held in ‘pending’ for internal review by our transaction monitoring team before the order can be executed. In this case, you will see ‘Pending’ in the ‘Transaction’ view.
Alternatively, there may be issues with the payment partner.
What s the minimum amount of crypto I can withdraw?
The minimum amount of crypto you can withdraw is
0.0002 Bitcoin
0.005 Ethereum
0.01 Litecoin
50 USDC
