How do I change my password?

From the ‘Log in’ screen, click ‘Forgotten your password‘ and follows the steps to change your password.


What’s the difference between account levels and limits? 

Account Levels

Coin Rivet has two different account levels.

  • Unverified Accounts
  • Verified Accounts

You can unlock additional features within your Coin Rivet account, including receiving higher limits. Some features may require you to verify your identity and address.


Account Limits

Trading i.e. buying or selling cryptocurrencies limits are determined by a variety of factors, including the level of verification you have completed on your account and previous trading history.

Your limits are displayed in ‘Account’, ‘Account information’.

How can I increase my account limits?

You can view your current account limits by selecting ‘Account’, ‘Account information’


In order to receive higher limits

  • ensure your account has been fully verified by completing identity and address verification.
  • or contact our Support Team, who will be happy to help discuss what limits are available to you

What digital currencies are available on Coin Rivet?

Below are all the cryptocurrencies and stablecoins we currently support on our trading platform:


Which countries is Coin Rivet available in?

Customers are welcome from all over the world, with a few exceptions due to international regulations see below. Depending on your verified residency, you may not be able to create a Coin Rivet account. Refer to our Terms and Conditions on our eligibility criteria.

  • Afghanistan
  • Central African Republic
  • Congo
  • Cuba
  • Ethiopia
  • Iran
  • Iraq
  • Korea (the Democratic People’s Republic of)
  • Lebanon
  • Libya
  • Mali
  • Myanmar
  • Nicaragua
  • Palestine, State of
  • Somalia
  • South Sudan
  • Syria
  • Venezuela
  • Yemen
  • Zimbabwe



We are unable to offer a Coin Rivet account to residents of the following countries below. However, if you are originally from one of these countries but currently live elsewhere, you can proceed with setting up an account and proceeding with the verification process with the country where you currently live:

  • Afghanistan
  • Albania
  • Azerbaijan
  • Bangladesh
  • Barbados
  • Benin
  • Botswana
  • Brunei Darussalam
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Cayman Islands
  • Central African Republic
  • Chad
  • China
  • Congo
  • Congo, Democratic Republic of the
  • Côte d’Ivoire
  • Cuba
  • Djibouti
  • Eritrea
  • Eswatini
  • Ethiopia
  • Gabon
  • Ghana
  • Guam
  • Guinea
  • Guinea-Bissau
  • Haiti
  • Iran (Islamic Republic of)
  • Iraq
  • Jamaica
  • Jordan
  • Kenya
  • Kiribati
  • Korea (the Democratic People’s Republic of)
  • Kuwait
  • Lebanon
  • Liberia
  • Libya
  • Lithuania
  • Mali
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Northern Mariana Islands
  • Pakistan
  • Palau
  • Palestine, State of
  • Panama
  • Philippines
  • Pitcairn
  • Qatar
  • Rwanda
  • Saudi Arabia
  • Senegal
  • Serbia
  • Sierra Leone
  • Somalia
  • South Sudan
  • Sudan
  • Syria
  • Tanzania, United Republic of
  • Togo
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Uganda
  • United Arab Emirates
  • United States Minor Outlying Islands
  • United States of America
  • Vanuatu
  • Venezuela (Bolivarian Republic of)
  • Virgin Islands (U.S.)
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe



Not receiving email verification code?

Contact our Support Team and they will assist you.

How do I change my personal details on my Coin Rivet account?

Contact our Support Team and they will assist you.

How to change my account email?

Contact our Support Team and they will assist you.

Why has my account been disabled?

From time to time Coin Rivet will suspend access to your account to protect personal information and funds. We may do this if we see unusual activity on your account.

If you are experiencing this issue, please contact our Support Team.

How do I close my Coin Rivet account?

Contact our Support Team and they will assist you.

What is Coin Rivet’s risk statement?

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