We’re kidding, of course. It makes the cut, along with the likes of AI, machine learning and chatbots.
Here’s the full list, with each prediction explained in more detail in a free report and slide set available to download from the company’s website, while a commentary on the slides can also be accessed here.
Adversarial Machine Learning Becomes Key for Security & Fraud Prevention
AI (Artificial Intelligence) to Enhance EDGE Computing Power in IoT Systems
Banking-as-a-Service Economy Emerges
RCS Messaging to Contest Chatbots & OTT Business Platforms
Robotic Process Automation Ramps Up
Voice Assistants Become a Service-Led Market
Automotive OEMs to Disrupt Established Business Models
Blockchain Moves into the Food Chain
Loot Boxes to be Banned Across Europe & North America
Chatbots to Play Central Role in Insurance Claims Process